Services > Call Center SMS Solutions

Complete SMS Solutions

Relay • Confirmations • Auto-Reply

Your call center service can be customized to use texting as a means of relaying messages, confirming appointments, and creating an auto reply system to immediately respond to your customer (client, patient) requests and to provide an accurate message.

We have in use a direct SMS messaging system so that you will always get a message from your “Service” from the same phone number(s). The SMS system makes it easier to program that specific number to come across even if you lock your phone so that you can turn out the world without fear of not being able to perform your duties or missing an urgent call.

Relay Messages Via Texting

Call center messages can be relayed via texting. Live operators can send text messages so you don't miss critical calls!

Confirmations Via Texting

When your client, prospect or patient calls to confirm an appointment, the call center can text you the appointment confirmation.

Auto-Reply Via Texting

Text messages are considered direct and personal and an auto reply will establish the immediate response callers seek.

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