Resources
Links
and the results a company achieves on a given call
are almost totally dependent on the quality of the agent answering that call."
~ Wikipedia
Referrals for Voice & Business Solutions
Call Center Articles
- How the Call Service Works
- Top 10 Reasons To use a Telephone Answering Service
- Disaster Recovery: Who will answer your company phone in the face of a disaster?
Samples
Sample spreadsheet listing phone numbers, facility addresses and personnel.
Call guidelines
Script guidelines.