Phone Business Continuity Plans

Who will answer your company phone in the face of a disaster?

Include a Phone Answering Service in your business continuity plan

If a disaster occurs and effects your business operations, our contingency phone support service will guarantee that a virtual secretary is available during the disaster as well as during the recovery process.

A business answering service provides a seamless customer service experience for day to day calls as well as in the wake of a disaster. Most callers don't realize they've reached an answering service, they are just relieved to speak with a person instead of a machine.

Phone operators of the Red Bank Call Center can take orders, dispatch, provide answers to frequently asked questions, re-arrange appointment schedules, and much more.

Contingency Phone Support - Unparalleled Phone Reliability During a Disaster

A mission critical component of any business is "communications". The only way to ensure that you have phone coverage during a business site emergency is if you have contingency phone support.

A telephone answering service offers the most reliable and cost effective disaster recovery communications solution for your business.

Operating in an emergency capacity, if your phone lines are ever down because of power outages or your telephone company is down, the Red Bank Call Center can program your phones to automatically roll over to our call centers where we have backup phone lines, backup power, backup computer systems, and offsite data storage.

With multiple call centers throughout the United States, you can be sure that there will always be a live, friendly operator on the other end of the line ready, willing, and able to take your customer's calls.


The Red Bank Call Center
Makes it possible for you to never shut your doors!