About Us

The Red Bank Call Center

Red Bank Call Center is a family run business based out of Red Bank, New Jersey. The Doremus Family has been an active part of the company since it began in 1954. In 2016 the Bibber Family joined the Call Center Team. Both the Bibber and the Doremus' families are committed to providing friendly, efficient answering service 24 hours a day 7 days a week. Our staff all have been trained to provide telephone answering services to meet the needs of physicians and businesses in a wide array of industries.

Our People Are the Key

"Red Bank Call Center's staff retention rate is the best in the business!"

That statement speaks volumes about us and can only be good news for you.
Being a "Live" Telephone Answering Service requires a special group of people. Their voices represent your company and their actions are the difference between satisfied customers and customers who feel that they have received exceptional answering service treatment.

The Benefits of a Live Answering Service

Our employees are bright, have broad based knowledge, and think quickly so you can be assured that your calls are answered quickly and accurately the very first time!

Our employees are supported by the very latest answering service technology that facilitates customer satisfaction; however, in order to exceed expectations, it's ultimately powered by the staff you keep. At Red Bank Call Center, from the top down, from the owner through managers and talented operators, every facet of our service will provide you with the confidence and comfort you desire and deserve.

We find the best employees and then train them in a stimulating work environment and provide them with the financial incentives they need to succeed. In turn, they reward our clients with exceptional quality, performance, and loyalty. In short, they reward you with a great answering service experience. At Red Bank Call Center, we believe that a happy employee will not only enjoy working but thrive on providing exceptional service.

One of our clients commented,

"It would be hard to find a better group of people to work with than Red Bank Call Center."

View more Testimonials of what our clients have said about us and our telephone answering services and check out our Case Studies.

Referrals

We'd gladly share business phone solutions with you. Check out our referral page.

 

More questions about business answering services? Contact us!